We at DESIGNLOVR want you to be happy with our products. If this is not the case, you can return the item to us in the original box within 14 days of receipt. For this, the article must be in a perfect, unworn, and undamaged condition.
Unfortunately we cannot cover the costs for the return.
The return shipment – step by step:
A return slip is enclosed with each package, on which you can state the reason for your return. We would like to improve ourselves constantly and are therefore happy to receive your feedback.
Please label the return slip.
Pack the item(s) including the return slip in the original carton and glue everything accordingly.
Please note that the return label has to be created by yourself and DESIGNLOVR unfortunately cannot cover the costs of the return shipment.
Post the return shipment at a parcel store of your choice. Please make sure that you postage the package sufficiently to ensure a successful return.
We will receive your return after a few days.
To which address will the return be sent?
Please keep in mind that our articles are real unique pieces, made with a lot of love. Please read our return instructions step by step and then send the package to the following address:
After we receive your return, we will do our best to process your refund within 14 days. We will credit your purchase amount within this time. The credit will be issued through the payment method you used when you purchased the items and may vary depending on the method.
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